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C-OCM-2503최신업데이트인증시험자료 & C-OCM-2503시험대비덤프최신버전
SAP C-OCM-2503인증시험은 전문적인 관련지식을 테스트하는 인증시험입니다. Pass4Test는 여러분이SAP C-OCM-2503인증시험을 통과할 수 잇도록 도와주는 사이트입니다. 여러분은 응시 전 저희의 문제와 답만 잘 장악한다면 빠른 시일 내에 많은 성과 가 있을 것입니다.
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최신 C-OCM-2503최신 업데이트 인증시험자료 덤프문제
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SAP C-OCM-2503 시험요강:
주제
소개
주제 1
- Change Strategy: This section of the exam measures the skills of a Change Manager and centers on formulating the right strategy for managing organizational change. It includes defining the direction, scope, and impact of change efforts while ensuring alignment with strategic business objectives.
주제 2
- Organizational Change Management Methodology: This section of the exam measures the skills of a Change Manager and covers the foundational principles and structured approach used in managing organizational change effectively. It highlights the importance of aligning change efforts with business goals while providing a framework for guiding transformation initiatives.
주제 3
- Change Realization: This section of the exam measures the skills of a Transformation Consultant and includes the practical execution of change initiatives. It covers how change plans are implemented in real-world scenarios, ensuring that the intended benefits are realized and reinforced throughout the organization.
주제 4
- Organizational Change Management Set-up: This section of the exam measures the skills of a Transformation Consultant and addresses the initial planning and structuring of change management activities. It focuses on preparing the organization, setting up governance structures, and identifying roles and responsibilities to drive change successfully.
최신 SAP Certified Associate C-OCM-2503 무료샘플문제 (Q80-Q85):
질문 # 80
How would you describe the different dimensions of SAP's organizational change management framework?
Note: There are 3 correct answers to this question.
- A. Change realization includes activities to realize the business benefits associated with the cloud implementation.
- B. Change strategy covers activities to set up change management properly.
- C. Change leadership involves activities to enable all management levels to handle the cloud implementation and deal with resistance.
- D. Change effectiveness contains activities that can be applied to evaluate the impact of change management interventions.
- E. Change communication encompasses activities to provide relevant project information to the different stakeholder groups at the right time.
정답:A,B,C
질문 # 81
What are typical tasks a change manager performs after the conduction of a change impact analysis workshop? Note: There are 3 correct answers to this question.
- A. Drive and facilitate the development of follow-up activities
- B. Plan and conduct validation sessions with the impacted stakeholder groups
- C. Review and refine the KPIs to measure user adoption after go-live
- D. Create and align the result report
- E. Visualize quantitative ratings and aggregate qualitative insights
정답:A,B,D
설명:
After a change impact analysis (CIA) workshop, the change manager transitions from data collection to action planning and communication. Option A is correct because driving and facilitating follow-up activities (e.g., communication plans, training sessions) ensures the CIA findings translate into actionable steps to address impacts. This involves collaborating with stakeholders to prioritize and design interventions. Option B is correct as planning and conducting validation sessions with impacted groups confirms the accuracy of findings and secures buy-in, a key step to refine the analysis and build trust. Option D is correct because creating and aligning the result report consolidates workshop outcomes (e.g., impact severity, affected areas) into a formal document shared with project leadership and stakeholders for alignment and decision-making.
Option C is incorrect-while visualizing data and aggregating insights might occur, it's typically part of the workshop preparation or facilitation, not a post-workshop task, which focuses on action rather than analysis.
Option E is incorrect; reviewing and refining KPIs for user adoption is a broader, ongoing task tied to the Run phase, not an immediate post-CIA activity. The change manager's role here is to operationalize the CIA, ensuring its insights drive the next steps in the change process. This reflects SAP OCM's emphasis on translating analysis into practical outcomes.
"Post-CIA tasks include facilitating follow-up activities, validating findings with stakeholders, and creating a result report to ensure impacts are addressed effectively" (SAP Activate, OCM Workstream, Change Impact Analysis Process).
질문 # 82
Why is it important to continuously manage user adoption after the go-live of a new cloud solution?Note:
There are 2 correct answers to this question.
- A. Because the user's interaction with the cloud solution drives the sizing of the IT infrastructure and the calculation of subscription fees.
- B. Because users frequently change their attitude towards the cloud solution which requires continuous management attention.
- C. Because users need to accept and consume new functions and features provided with each release cycle.
- D. Because the insights help to identify hurdles or issues hindering sustained user adoption.
정답:C,D
설명:
Post-go-live adoption management is critical in SAP cloud projects due to ongoing updates. Option C is correct because cloud solutions (e.g., S/4HANA Cloud) release new features regularly, requiring users to adapt continually. Option D is correct as monitoring adoption identifies barriers (e.g., resistance, skill gaps) for resolution. Option A is incorrect-attitude shifts may occur but aren't the primary focus. Option B is incorrect; infrastructure sizing is a technical concern, not an adoption driver.
Extract from SAP OCM Concepts: SAP Activate's Run phase emphasizes sustaining adoption through feature updates and issue resolution (SAP OCM Framework).
질문 # 83
What is the added value of a change plan? Note: There are 2 correct answers to this question.
- A. It helps to identify required resources for the change management execution and to ensure their availability.
- B. It provides important input for updating the overall project plan.
- C. It facilitates the ranking of change management activities according to their importance.
- D. It allows you to coordinate and monitor the progress of all change management activities.
정답:A,D
설명:
A change plan in SAP's Organizational Change Management framework is a structured tool that outlines the scope, activities, and timeline for managing the people side of a project, such as an SAP cloud implementation. Option A is correct because coordinating and monitoring progress is a core function of the change plan-it ensures that all change management activities (e.g., communication, training, stakeholder engagement) are executed in sync with the project timeline. Option D is also correct because identifying and securing resources (e.g., change agents, trainers, or tools) is critical for effective execution, and the change plan serves this purpose by mapping out resource needs. Option B is incorrect because ranking activities by importance is not a primary function of the change plan; prioritization may occur, but it's not the focus.
Option C is also incorrect-while the change plan aligns with the project plan, its primary value is not to update the overall project plan but to support the change management effort specifically.
Extract from SAP OCM Concepts: The change plan aligns with SAP Activate's emphasis on structured preparation and execution, ensuring resources and activities are managed effectively (SAP Activate Methodology, Change Management Workstream).
질문 # 84
The stakeholder analysis in a cloud project reveals that some individual stakeholders belong to the
"supporters" category. Which strategies should you use? Note: There are 2 correct answers to this question.
- A. Ask them to exert pressure on the skeptics in their area of responsibility
- B. Involve them in project activities to facilitate design decisions
- C. Use their positive attitude to influence others in their area of responsibility
- D. Assign them project roles to increase their influence on the success of the project
정답:C,D
설명:
Supporters in SAP OCM stakeholder analysis (e.g., enthusiastic managers) are assets to leverage. Option C is correct because assigning project roles (e.g., change agent) amplifies their influence-e.g., a supportive lead driving adoption in their unit boosts success. Option D is correct as their positive attitude can sway others-e.
g., a supporter sharing benefits in a meeting shifts skeptics' views organically.
Option A is incorrect-pressuring skeptics risks backlash; influence should be subtle, not coercive. Option B is incorrect; design decisions (e.g., process flows) are for experts, not supporters' primary role, which is advocacy. SAP OCM maximizes supporters' enthusiasm strategically.
"Leverage supporters by assigning roles to enhance their impact and using their positivity to influence others effectively" (SAP Activate, Stakeholder Management Strategies).
질문 # 85
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